الشحن
Shipping Policy
Where we ship. We ship across Kuwait, the GCC, and selected international destinations. Availability is confirmed at checkout or on request.
Processing time. Orders are processed within 1–3 business days (excluding Fridays, weekends, and public holidays). You will receive a confirmation once your order ships.
Delivery estimates.
- Kuwait: approximately 1–3 business days after dispatch.
- GCC: approximately 3–7 business days.
- International: approximately 7–14 business days, depending on destination and customs.
Delivery times are estimates and not guaranteed; delays can occur due to couriers, customs, or peak periods.
Shipping costs. Shipping fees are calculated at checkout based on destination and order weight. [Optional: Free shipping on orders over [AMOUNT] KWD within Kuwait.]
Customs & duties. International orders may be subject to import duties or taxes set by the destination country, which are the responsibility of the customer.
Tracking. Where available, a tracking number is provided once your order is dispatched.
Incorrect address. Please ensure your shipping details are correct. We are not responsible for orders delayed or lost due to an incorrect or incomplete address.
Issues. For any shipping questions, contact info@vita-derma.com with your order number.